PRIVACY POLICY

Effective Date:-01/05/2025

Welcome to Lemon Spa. Your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you visit our website or use our services. By using our site, you agree to the terms outlined in this policy.

1. Collection of Personal Information :

We may collect the following types of personal information when you book an appointment, fill out a form, or contact us:

Full name
Contact details (email address, phone number)
Appointment preferences
Payment information (processed securely through third-party providers)
Feedback or reviews you voluntarily provide

We do not store sensitive payment details such as credit/debit card numbers.

2. Use of Information :

The information we collect is used for the following purposes:

To confirm and manage your appointments
To provide customer service and support
To send appointment reminders or special offers (if opted-in)
To improve our services and website
To comply with legal obligations, if required

3. Data Protection and Security :

We take appropriate technical and organizational measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no digital method of storage or transmission is 100% secure.

4. In-Spa Policy and Terms :

While visiting Lemon Spa, please take note of the following:

Personal Belongings:
All personal property (wallets, money, jewelry, bags, electronics, etc.) is the sole responsibility of the client. Lemon Spa is not liable for any loss or damage.
Zero Tolerance for Illegal Activities:
Our management and staff strictly do not encourage or accept any illegal activity or additional tipping beyond our service charges.
Non-Refundable Policy:
Payments are non-refundable once you enter the therapy room, regardless of the circumstances.
Prohibited Items:
Any restricted or prohibited items are not allowed on the premises.
Safety Measures:
If any suspicious activity is detected during a session, the management reserves the right to enter the therapy room at any time.
Client Responsibility:
Lemon Spa shall not be held responsible for any form of negligence or misconduct on the client’s part.

5. Third-Party Services :

Our website may contain links to third-party websites or booking platforms. We are not responsible for the privacy practices or content of those sites. Please review their respective privacy policies.

6. Your Rights :

You have the right to:

Access your personal data
Request corrections or updates
Request deletion of your data, subject to legal and operational requirements

To exercise these rights, please contact us at lemonspa06@gmail.com/+91 9938882713

7. Changes to This Policy :

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.

8. Contact Us :

Address -Lemon Spa, Ground Floor, Near-99 North Resturant, Publik Mall Campus, Infocity Square, Patia, Bhubaneswar, Odisha,Pin-751024

Mob:- 9938882713